Browse Items (1 total)
Sort by:
An In-house Help Desk Ticketing System: Features and Benefits
This poster showcased an in-house help desk ticketing system developed at the Central Washington University Libraries. The functionality includes a friendly interface, a dropdown list of problem categories, email notification, ticket monitoring and…
Position: 464 (399 views)
Featured Item
Ribbons
Talented eleven-year-old Robin Lee must quit dance lessons in order to save money and bring Robin's grandmother from China. Frustration mounts when…