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Why do Libraries Need to Offer Tech Help: An Ethnographic Study Based on the Urbana Free Library
The Urbana Free Library provides patrons with tech help through its Computer Lab program. The program helps patrons solve various problems they encounter when using any digital device. This poster presents an ongoing ethnographic study that examines…
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CALA Newsletter, No. 108, Spring 2013
The CALA Newsletter is the official publication of the Chinese American Librarians Association, and it disseminates information about Chinese American…