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Make the Most of Data Analyzation to Improve Library Website UX
The Web Service Team in Miami University Libraries has conducted a series of user behavior and demographics data collecting. The scripts are generated in Google Analytics and crazyegg.com, and be embedded in the university library websites. This…
Position: 211 (485 views)
OCUL Collaborative Futures Project
Ontario university libraries in Canada have a long history of collaboration and cooperation to address challenges libraries have been facing together to meet users’ needs. In 2013, a provincial wide discussion was initiated by a group of information…
Position: 162 (506 views)
GIS and Senior Services During Pandemics
This presentation gave insightful introduction of Geographic information system (GIS) and how it makes big impacts on public libraries services through various GIS apps.
Position: 241 (474 views)
Supporting Access and Community-building: the CALA Social Media Tag Library
The Chinese American Librarians Association (CALA) Social Media Group initially created the CALA Social Media Tag Library in Fall 2017 to facilitate better navigation and search for social media channels, particularly the CALA Facebook public page…
Position: 87 (556 views)
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Evaluating the Feasibility of Automation in Library Reference Services Using LLM-Driven Text Classification
Academic libraries are increasingly exploring the use of artificial intelligence (AI) to streamline reference services and provide support beyond…