Browse Items (6 total)
- Subject is exactly "Reference services (Libraries)"
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Keeping Safe While Staying Open: Serving First Responder Users During COVID Pandemic
Through innovation and adaptation, the Illinois Fire Service Institute (IFSI) Library has enhanced its capabilities to serve users, expanded its collection of digital resources across various types, and extended its reach to more individuals and…
Position: 722 (306 views)
Improvisation in Improbable Times: Pivoting to a Tele-Reference Service Model
This presentation is going to introduce an innovative reference service model – Tele-Reference, which was developed and implemented by the University of Central Florida (UCF) Libraries throughout the COVID-19 pandemic. Continuity of service…
Position: 194 (524 views)
Help-seeking in the academic library in the digital age: a review of the research and a conversation
Asking for help with library research can be difficult for students for many reasons. In this presentation, I will discuss some of the research on the topic of help-seeking. Many students still use a traditional approach by talking to a librarian at…
Position: 226 (507 views)
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CALA 50th Anniversary Video Celebration
The Chinese American Librarians Association (CALA)'s 50th Anniversary Video Celebration, featuring CALA members as well as ALA leaders' greetings and…